Premium service packages
All prices below are VAT exclusive. Final scope, timing and delivery capacity are confirmed in a written proposal.
Strategy & advisory
Digital transformation
Find the right next investment.
ICT consultancy
Make technology decisions with clarity.
Systems & delivery
Custom software
Build around the way your business works.
Mobile apps
Bring your service closer to customers.
Process automation
Simplify repetitive business processes.
Systems integration
Connect the systems your team relies on.
Growth & care
SEO and AI visibility
Build a consistent search presence.
Digital marketing
Plan and manage your next growth campaign.
Managed application care
Keep supported applications maintained.
ONGOING SUPPORT
Managed application care
Choose the monthly delivery allowance your supported application needs.
YOUR SERVICE PACKAGE
Application Care
TZS 1,500,000per month
VAT exclusive
3-month initial term
Initial 3-month commitment: TZS 4,500,000.
What’s included
- One supported website or application and one production environment.
- Scheduled patch review, backup-job review, uptime alert routing and up to 14 hours/month total for maintenance, investigation, small fixes and reporting.
- One documented non-production restore test per quarter uses that quarter's monthly allowance.
Acceptance & exclusions
Acceptance
Monthly maintenance and hours report, backup status and open-issue register. Alerts identify the responsible human contact.
Separate or excluded
Hosting, licences, new features, end-user device helpdesk, guaranteed uptime, after-hours response and security operations centre.
YOUR SERVICE PACKAGE
Application Care Plus
TZS 3,000,000per month
VAT exclusive
3-month initial term
Initial 3-month commitment: TZS 9,000,000.
What’s included
- Up to 2 supported applications and 2 production environments.
- Scheduled maintenance, backup and uptime alert reviews, one monthly service meeting and up to 28 hours/month total for all support, testing and minor improvements.
- One non-production restore test per quarter within the allowance.
Acceptance & exclusions
Acceptance
Monthly service record reconciles hours, completed changes, tests and unresolved issues for each application.
Separate or excluded
Unlimited changes, infrastructure subscriptions, dedicated engineer, 24/7 coverage, guaranteed resolution time and formal compliance assurance.